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Once you have dropped off or we have collected your dog, we will return to our cottage in Loughton before heading out for a walk either around Lodge Lake or the Teadrop lakes. We will only let your dog off the lead if you have given us express permission to do so.
Your dog will be fed as per your instructions and given the food you provide for the day. They will have the full run of the house and there are lots of little sun traps and sofa’s for them to call their own.[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]
Honestly, we love all dogs, but we find that small/medium sized dogs suit our space best without overwhelming our home.
We take little dogs of any age from newly arrived puppies who need constant company and stimulation, to elderly hounds who want a lovely safe secure place to enjoy their snooze after their daily stroll.[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]
Yes. We can only accept dogs with up to-date vaccinations including kennel cough. They should also be wormed and treated for fleas before being arriving with us. We’re not going to check over your dog, we trust you, but if fleas are present, we wont be able to accept your dog again until they have been treated and if we have to de-flea our home, our dogs or ourselves we will ask you to reimburse us for any expense incurred.[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]
We take a pretty casual approach and give access to the dogs with us for day care and overnight, the run of our home. We have dog beds and blankets all over the house so your dog can find a nook to make their own or if they prefer company we are happy for them to come and join us so long as they don’t snore![/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column width=”1/4″][vc_column_text]
Absolutely… we don’t accept bookings without having first met to complete the registration process. Following this, your dog will need to be booked in for a trial day to asses them for suitability. Assuming everyone is happy after the trial you can then book your dog in for daycare or boarding. This has to work for us all, so before your first booking, we’d love you to come round, we’ll put the kettle on and check that our happy home is a good match for your happy hound ![/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]
It would be lovely if there were, but we only accept happy, calm, house trained family pets. We choose to only take small dogs, a cockerpoo would be the largest breed. Dogs for daycare and home boarding should be non agressive and we don’t accept dogs who are prone to leave a path of destruction.
We also can not accept un-neutered dogs over 12 months old or hounds who are super strong and likely to pull too hard on the lead as they need to be happy walking with other dogs.
If your dog causes any damage to our home, we may choose not to accept them again and you may be liable for repair costs. If you are unsure give us a call 0n 01908 666374 to discuss your dog’s particular habits so we can agree suitability, or not.[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]
We only do day care on a full day basis, so if you get back early then we don’t refund.
Unfortunately, we can only accept bookings where payment has been made in full. All places are on allocated on a first come first served basis and we have limited space for either day or night care.
No! We’d hope you’d call and let us know but if you simply don’t arrive you will forfeit the fee paid as we are not able to allocate your space to another dog.
All payments can be made online and should be made at the time of the booking.
Please see our Terms and Conditions for our current cancellation policy.[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]
We have extra food, leads bowls and beds, but ask you to provide the food that you know your doggie loves
Only if you ask us to and sign a form to confirm your consent.
Absolutely yes, we have one of our own and can accommodate a total of eight guests dogs.
We’re not clock watchers, book the service that works best for you and just let us know. If you go over an hour then we may be twitching the curtains looking for you and you may get a charge of £5, however we aim to be as flexible as possible and we understand that not everything always goes to plan. Just keep us informed.
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